Feedback from Dieter and Beatrix Ruellig

(translated from German into English)

Germany | 18.10.2014

Hello

We joined your safari from 3 – 13 October and toured through the Tarangire, Serengeti and the Ngorongoro Crater. Everything worked out brilliantly – from the pick-up at the airport, safari-briefing, during the safari to our transfer back to the airport. Eli was our driver and a super guide. Not only did we see fantastic animals, he could also share so much information about them.

Apart from that, he also translated a lot as we, with our bad English, could not understand everything perfectly. With him we experienced so much as we crossed the country, with much humor and always in a good mood.

Eli is the best! If it would be possible for us to visit Tanzania again, we would want to do it with Tanzania-Experience and with Eli as our driver.

All the tented camps were of much higher standard than we had expected. Despite being in the bush, everything worked perfectly, also at Endoro Lodge. We have to report some problems though; the Arumeru Lodge was a disappointment. The first night we had a blocked pipe, the second night in another room the phone was broken and basin was blocked. All the issues were sorted out but still the mosquito nets were extremely dirty. In another room the nets were torn. There also ants and on the last evening they didn’t even prepare the beds or spread out the mosquito nets. So obviously there were mosquitoes around our bed. One could understand this at a lodge far from civilisation but not at a lodge just a few kilometers from Arusha. At the other camps everything was of high quality and we could not find fault.

All the best from Germany and thank you very much for a wonderful holiday.

Dieter and Beatrix Ruellig.

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